Making Documents “Smarter”

I'll be speaking about "Smarter Documents" in Kansas City during the 4th Army Operational Knowledge Management Conference hosted by Ft. Leavenworth's Battle Command Knowledge System.

As artifacts of individual and organizational expertise, even smart documents cannot really contain knowledge, but they can evoke learning. On one hand, effective communication today leverages cutting-edge technological advances in collaborative authorship, individualized delivery, rich media, and online environments accessible through disparate devices.

On the other hand, it still relies on timeless anthropological traditions of writing, design and publishing that honor the hand as much as the eye. The right process can improve the efficiency and effectiveness of organizational publishing, while the right presentation in form and function enhances both message and meaning.

Some recent articles available online:

• "The Metaphor Drawer" KMWorld
• "Whatever Happened to the Page?" KMWorld
• "The Role of Typographic Design in Effective Content Delivery" eContent
• "Adobe Updates Suite CS4, Emphasizes Productivity" eContent