There’s a paradox at the heart of knowledge management, isn’t there? On one hand, it’s the old dictum that “information wants to be free” and the new ditty that “knowledge shared is knowledge doubles.” But on the other, the whole premise of KM and the whole knowledge economy thingy is that organizational learning and knowledge are the most valuable resources that any company (or nation or individual) can posses for a competitive edge.
Which brings me to my extremely mixed feelings about the release of Ark Group’s Next Generation Knowledge Management, Volume 2. It’s an amazing collection of collective and collaborative wisdom, based on the Association of Knowledge Work’s Star Series online roundtables featuring Bob Buckman, David Gurteen, Patti Anklam, Carl Frappaolo, Megan Santosus, Verna Allee, Nancy Dixon, Rob Lebow, Nick Milton and others.
Dave Snowden and I anchored the first confab-turned-chapter. The June 2004 online event, “Comparing and Contrasting Corporate and Personal KM” was ostensibly a “debate” between the individual perspective of bottom-up personal knowledge management and the complex socially-oriented collectivist approach. There was little debate really, but a wonderful symphony on the symbiotic relationship between the organism and the organization. (You can get a flavor of the discussion from my closing remarks.)